The short version: change your mind inside the free month and you owe nothing. If we miss something we promised, we refund that part whether you stay or not.
Your card is collected at signup and the first weekly charge falls at the start of week 5. Cancel before that first charge and the $750 setup fee is refunded in full. The whole free period is yours to change your mind in.
If we have not completed any part of what we promised, we refund that part. That covers the setup fee and the weekly fee, and it applies whether you stay with us or not. Ask us and we refund it.
Your plan is billed weekly in advance. Either side can stop at any time, with no notice period and no exit fee. A period already billed and already worked is not refunded, but anything not yet delivered is.
Add-ons carry no contract and each one cancels on its own, without ending your plan. Compute is billed monthly in arrears, so a month already used is not refunded. Anything not yet used is.
Email [email protected] and say what you want refunded. Refunds go back to the original payment method once the request is confirmed. We do not make you argue for it.
The governing terms are in the terms of service. Where this page and the terms differ, the terms decide.